Testimonials

What Our Customers are Saying
  • Michael at Duckett Plumbing was great to work with!
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    "Michael at Duckett Plumbing was great to work with! He was prompt, very informative and explained things so that I could understand them. The whole Duckett Plumbing experience, from when I initially called for service until my repair was complete, was handled easily and professionally! I will definitely use them for all my plumbing needs in the future!"

    Rachael Rucker

  • Would recommend Duckett to anyone with plumbing issues.
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    "Would recommend Duckett to anyone with plumbing issues. The team is responsive, professional and respectful of the consumers time and home. Our tech was on time (actually 30 minutes early), got straight to work and finished quickly. They made recommendations and offered guidance on possible future issues/projects, but aren’t pushy or look to run your invoice up. Glad we were able to use their services and when needed in the future, we will he calling Duckett."

    Todd Spitzer

  • I inquired about service when my water heater blew. Scott contacted me immediately and was at my house same day!
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    "I inquired about service when my water heater blew. Scott contacted me immediately and was at my house same day! He assessed the situation gave me honest feedback and recommendations. He was quick to find a heater and parts in no time. Before I moved forward, I shopped around looking for other contractors and felt over charged and other contractors were not following through. After several days, I messaged Scott and asked for help and he was at my house the next morning with a solid team ready to get it done. He gave me a good price and the work was done within an hour. They did such a quick and clean job! I highly recommend them! I fished around for handful of contractors and Scott and his team was just hands down the best service we have ever experienced! We were out of hot water for 9 days including Memorial weekend and Scott didn't waste time and treated my situation as an emergency! I felt like a priority!"

    Nataly Perez

  • Duckett Plumbing is a very reputable company. Scott, the owner is a very honest and fair person.
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    "Duckett Plumbing is a very reputable company. Scott, the owner is a very honest and fair person. He and his coworkers don't come in and automatically start doing unnecessary repairs. they assess the situation very well and asked a lot of questions to determine what you need before doing the work. This avoids any unnecessary charges for the customer. They've been in the business for a very long time in this area and they know what they're doing. They have been very pleasant to work with, they are fair and they are honest. They are not in the business of taking their customers for a ride. I will be calling them back with any my Plumbing or Septic needs in the future."

    Linda Chandler

  • He went the extra mile when there was an unexpected problem. Very professional service. I would strongly recommend them!
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    "Johnny made a thorough inspection and was able to diagnose the problem. He gave a fair estimate and came the next day to do the job. He went the extra mile when there was an unexpected problem. He completed the entire job the same day. Very professional service. I would strongly recommend them."

    Leah A.

  • I would without question use Duckett Plumbing again.
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    "I would without question use Duckett Plumbing again. It was a Saturday I called, needed my kitchen sink center faucet replaced, I provided the part and the tech replaced the center sink arm. Called them, and they helped within the same day, much appreciated!"

    Erik S.

  • They got the whole job done in a couple hours for a great price. I'd recommend them!
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    "I was wanting to relocate an old water heater. They advised me to just upgrade and replace with a newer unit. They got the whole job done in a couple hours for a great price. I'd recommend them."

    Robert I.

  • Scott was very polite and accommodating to my schedule and came out the same day to fix my problem.
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    "I emailed and then Duckett Plumbing called me within 5 minutes! Scott was very polite and accommodating to my schedule and came out the same day to fix my problem. James, the repairman, called ahead of time to let me know when he would be coming and was very prompt. He had to go get the parts but was back quickly to finish the job. Was thrilled to know they are also on call 24/7!!!! Thanks Duckett Plumbing!"

    Betsy C.

  • They came almost immediately. Diligently worked on the problem and quickly resolved my issue.
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    "I called for service on my tankless water heater. I was made a priority schedule due to no hot water. They came almost immediately. Diligently worked on the problem and quickly resolved my issue. Their price was very reasonable, the technician was very polite, the attention to service was awesome. Highly recommended."

    Loretta J.

  • Communication very prompt! Total professional service from start to finish.
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    "Communication very prompt! Total professional service from start to finish. My old hot water heater was removed from the attic and replaced with a tankless unit housed outdoors. Hopefully, the hot water will be readily accessible. Yes, I would highly recommend Duckett Plumbing."

    Deborah G.